Pet Insurance Blog

Sunday July 27, 2014

Customer Story: Spitfire Covered for Out-of-State Emergency

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“Spitfire’s ASPCA Pet Health Insurance plan helped when we feared he had a bladder stone. We received a reimbursement for an emergency veterinary clinic visit we needed while on vacation out of state. The visit included multiple tests and antibiotics. Our veterinarian then ran a couple more tests to confirm Spitfire did not need surgery when we returned home. ASPCA Pet Health Insurance has also been helpful with Spitfire’s recurring urinary tract issues. It is great to have if history repeats itself!” –Kasi J., Middletown, OH

We'd love to hear if we've helped your pet. Share your story and it may be featured on our blog.


Sunday July 20, 2014

Customer Story: Two Cats Triumph Over Cancer

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“My sister’s beloved dog was hit by a car. My sister recounted how she carried her dog, wounded and bleeding to the veterinarian’s office. It was a horrible experience, but she was grateful to have had pet insurance to help with the bills.

That made me pause and realize that my two cats weren’t insured. I shopped around and compared plans offered by a couple providers. I decided to buy an ASPCA Pet Health Insurance plan that covered accidents and illnesses. My plan also has coverage for chronic conditions.

Four months later, I took one of my cats to the vet for a checkup. I pointed out a small bump I’d felt on the tip of her tail. I was surprised by the doctor’s concern. It was biopsied, and I was stunned to hear it was cancer.

Our vet amputated a part of my cat’s tail, and now, years later, she’s in good health. My other cat also had a cancerous growth removed, and she’s doing well also.

I’m grateful that I didn’t have to worry about unexpected veterinary bills at these stressful times.” –Jenny C., Fayetteville, NC

We'd love to hear if we've helped your pet. Share your story and it may be featured on our blog.


Sunday July 6, 2014

Customer Story: To Burp is Divine

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“We placed Rebecca’s food in front of her in the morning as usual, but she placed her tail between her legs and began to shake and scream. She cuddled up between my legs, so I picked her up and reassured her by patting her on the back. She then burped and began wagging her tail. I put her down, and she began to eat her food normally. We recently took her to the veterinarian about this behavior, and we think it has something to do with her heart murmur. When she gets excited she gulps air, which seems to create the unwanted gas. We’ve have been trying gas relief medication to help relieve the issue.” –Michael R., Reno, NV

We'd love to hear if we've helped your pet. Share your story and it may be featured on our blog.


Sunday June 29, 2014

Customer Story: Protecting Mom

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“I stepped outside with my dog Kyle one night and was surprised to get knocked down by a stranger waiting in the dark. Kyle leapt into action to keep me safe, chasing the man away after a short struggle.

Luckily, Kyle only suffered a minor back injury that was treated by my veterinarian the next day. I’m so thankful for my pup who protected his pet mom and happy to protect him with ASPCA Pet Health Insurance!” –Virginia P., St. Louis, MO

We'd love to hear if we've helped your pet. Share your story and it may be featured on our blog.


Sunday June 22, 2014

Customer Story: A Tale of Two Cats

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“I cannot begin to express how grateful I am for the compassion, attention to detail and response time exhibited by the folks at the ASPCA Pet Health Insurance program. I lost my job in February, and in May I sadly lost a young cat to cancer. I would not have been able to give Kit a dignified and humane end without his insurance plan. The customer service representatives were so compassionate during my time of grief. The kind words and the beautiful card I received helped me get through that awful week.

In December, my other cat was diagnosed with a blockage, and the thought of losing another young cat in the same year—on Christmas Eve no less—was unbearable. I took him in right away and got him the proper care he needed. He's now back at home and doing well.

I will always cover my pets with pet insurance. I've recommended the plan to several people. They’ve all had a wonderful experience enrolling.” -Grace V., Peekskill, NY

We'd love to hear if we've helped your pet. Share your story and it may be featured on our blog.


Sunday June 15, 2014

Customer Story: Midnight's Cancer Scare

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“I had a plan with another pet insurance company and decided to switch to ASPCA Pet Health Insurance.

When I took my 9-year-old cat, Midnight, to the vet for dental work and a checkup, the vet discovered a growth on his belly. I was worried it might be cancer. My veterinarian did a thorough checkup, with lab tests and blood work, plus the dental cleaning, which also meant anesthesia and an IV. I knew this was not going to be cheap. The bill was $1,368.75.

I submitted my claim, expecting the level of reimbursements I had been used to with my previous pet insurance plan. But my ASPCA Pet Health Insurance plan covered about 90% of the claim! I was delighted!

Shadow also did not have cancer, so I was able to start 2014 off right, with a cat in good health and the reassurance that I can keep him there thanks to ASPCA Pet Health Insurance. Thank you for doing a great job!” –Cynthia D., Modesto, CA

We'd love to hear if we've helped your pet. Share your story and it may be featured on our blog.


Sunday June 1, 2014

Customer Story: Vomiting Induced After Alex Ate a Fire Starter Log

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“I first bought Alex an ASPCA Pet Health Insurance plan after he ingested a bottle cap. This time we had left a fire starter log, the size of a candy bar, wrapped in a plastic bag and tucked under firewood on the hearth. We came to find ripped plastic on the floor, along with a little debris. We called animal poison control, and we were instructed on how to make Alex throw up. He vomited quite a bit initially and then carried on retching on and off through the night and into the morning. We took him to the veterinarian, where they took X-rays then gave him fluids and shots. We were also told to feed him a bland diet to help settle his stomach.” – Hannah W., Wheeling, WV

We'd love to hear if we've helped your pet. Share your story and it may be featured on our blog.


Sunday May 25, 2014

Customer Story: Quick Claim Turnaround Pleases Pet Parent

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“Most recently I had to submit two claims on my ASPCA Pet Health Insurance plans for my furry babies, as they were both injured on two separate occasions. I was very pleased with the quick turnaround and fantastic customer service! They guided me through the whole process, and I couldn't have felt more appreciated as a customer. I have no doubt that purchasing my ASPCA Pet Health Insurance plans was the best decision I have ever made!” –Annabelle W., Redding, CA

We'd love to hear if we've helped your pet. Share your story and it may be featured on our blog.


Sunday May 18, 2014

Customer Story: Pet Insurance Recommended by Morgan's Pet Mom

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“My dog, Morgan, has been covered by an ASPCA Pet Health Insurance plan for several years. He was 9 when we signed on, and he was covered all along until he passed away at 14. I felt everyone behind my ASPCA Pet Health Insurance plan has bent backwards to help with claims and payments, and customer service was always thoughtful and helpful. I recommend ASPCA Pet Health Insurance to anyone looking to buy pet insurance.” -Emma W., Soledad, CA

We'd love to hear if we've helped your pet. Share your story and it may be featured on our blog.


Sunday May 11, 2014

Customer Story: Pet Parent Saddened by Reeves Sudden Passing

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“My beloved Reeves passed away unexpectedly from a stroke. He was a 9-year-old Springer Spaniel and my sole companion for the first 8 years of his life. I have had an ASPCA Pet Health Insurance plan for a big portion of his life, and it provided added assistance in helping me make sure he always received the best of medical care. For instance, he had to have his ACL replaced, and he almost died when his stomach flipped. Reeves took a big piece of my heart when he passed away.” -Viktor R., Napa, CA

We'd love to hear if we've helped your pet. Share your story and it may be featured on our blog.


Sunday May 4, 2014

Customer Story: Fall from Deck Injures Chihuahua

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"We took our dogs with us to a lakefront cottage. One of our Chihuahuas jumped off the edge of the deck and seriously fractured her leg. After surgery, she spent 9 weeks in a cast, but she is now fine.

People are shocked when I tell them the cost of the entire treatment. We're thankful we had ASPCA Pet Health Insurance to help!" -Gary L, Bridgeport, CT

We'd love to hear if we've helped your pet. Share your story and it may be featured on our blog.


Sunday April 27, 2014

Customer Story: Woodrow Beat Bloat

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"My dog, Woodrow, is a 6-year-old Golden Retriever who is our baby! One night, the sound of Woodrow vomiting awakened me. This happened a couple times, and he looked white and pale. I immediately called our 24-hour animal hospital and took Woodrow in. He had to have surgery for gastric dilatation volvulus (GDV), which is a life-threatening condition where the stomach becomes distended with gas and twists on itself, kinking important blood vessels in the abdomen that leads to shock. His stomach was rotated back and then tacked to the abdominal wall to prevent this from happening in the future. It took Woodrow a month or more to get back to his regular self. All the stars must have lined up for Woodrow that night! Thank goodness he sleeps upstairs with us and that the hospital had a surgeon on-call. And, finally, thanks to Woodrow’s ASPCA Pet Health Insurance plan that reimbursed much of our costs!” –Johnny H., Muttontown, NY

We'd love to hear if we've helped your pet. Share your story and it may be featured on our blog.


Sunday April 20, 2014

Customer Story: Tony Hurt His Eye Answering the Door

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“Tony was barking at the delivery man, and Tony ran into my knee on his way to the door. Later, he started pawing at his right eye, and he continued to be bothered by it through the night and into the next morning. We took him to the veterinarian to make sure he wasn’t doing any damage to his eye with his paw. After treatment, including eye drops, Tony is OK. We are glad to have an ASPCA Pet Health Insurance plan for Tony because he is a very active dog. A previous dewclaw accident, which resulted in surgery, prompted us to get it.” -Joe C., Winooski, VT

We'd love to hear if we've helped your pet. Share your story and it may be featured on our blog.


Sunday April 13, 2014

Customer Story: Roddy Broke a Tooth at the Beach

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“Roddy, my 13-year-old Scottish Terrier, has played on the beach since he was a puppy. He especially loves to chase soccer balls with children. One day a group of men were playing bocce and, having no idea that bocce balls are extremely heavy, Roddy swooped in, grabbed one and took off down the beach. In doing so, he broke a big molar. The broken tooth was removed under general anesthesia by breaking it into pieces and surgically removing them. Roddy came through the procedure fine, but the veterinary bills were in the hundreds of dollars. Roddy’s ordeal was a lot less painful for me with his ASPCA Pet Health Insurance plan covering most of the bill!” –Brooke R., Gloucester, MA

We'd love to hear if we've helped your pet. Share your story and it may be featured on our blog.


Sunday April 6, 2014

Customer Story: Pet Parent Comforted After Dog's Passing

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“I am so thankful for ASPCA Pet Health Insurance. They were so wonderful through the time I had my previous dog, Betsy, and that is why I now have a plan for my Boston Terrier, Tiara. I greatly appreciated the sympathy card and condolence call following Betsy’s passing. It helped calm me when I was so upset.” –Jamie P., Wilmington, DE

We'd love to hear if we've helped your pet. Share your story and it may be featured on our blog.


Sunday March 30, 2014

Customer Story: Vinnie Got Clipped by a Car

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“My daughter was visiting, and we were about to go for a walk. Typically, Vinnie will sit at the door waiting for a leash to be a clipped before he would go, but this time the door was slightly opened. He darted straight out after a cat across the street. In a blink, he had crossed the street, chasing the cat into the path of an oncoming vehicle with him just behind. The cat made it, but the vehicle clipped Vinnie. We scooped him up and took him to the emergency veterinary hospital. Luckily, there were no broken bones, just road rash in several places and a bleeding nail bed. I was so glad I had taken the time to invest in an ASPCA Pet Health Insurance plan for Vinnie.” –Audrey P., San Jose, CA

We'd love to hear if we've helped your pet. Share your story and it may be featured on our blog.


Sunday March 23, 2014

Customer Story: Sasha's Battle with Acute Liver Failure

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“For the last few years, Sasha’s ASPCA Pet Health Insurance plan has provided support through a number of health events. Most recently, our 12-year-old Beagle almost died from acute liver failure. We are grateful for the support, the huge payment for her care and the help with Sasha’s end of life expenses. All the customer service folks I've dealt with over the years have been caring, friendly and professional. I plan to enroll my future pets in ASPCA Pet Health Insurance plans, and I have referred numerous friends and family members.” -Daniel L., Prescott, AZ

We'd love to hear if we've helped your pet. Share your story and it may be featured on our blog.


Sunday March 16, 2014

Customer Story: Charlie vs. Cans of Cat Food

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“I set a box of canned cat food inside the door, and I came back to find two cans mutilated and empty. Charlie, my dog, had lacerated his palate chewing the cans open. He then vomited for a day or two after that, but was luckily able to pass the metal remnants. We watched him carefully for any other signs of damage, and he is doing well today. It is such a help having an ASPCA Pet Health Insurance plan, and I preach its benefits to others.” –Sam G., Carson City, NV

We'd love to hear if we've helped your pet. Share your story and it may be featured on our blog.


Sunday March 9, 2014

Customer Story: Rosie Developed Pancreatitis

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"Rosie is my darling Yorkie. She is so lovable and loves everyone. Sadly, she developed pancreatitis this year and has been back and forth to the veterinarian many times. I have to keep her on a restricted diet and medications.

It has become very costly, but thanks to our ASPCA Pet Health Insurance plan, the burden has been much lighter. I am fortunate and thankful to have this insurance for her.

I hope we can get her completely well. I would love to have her around a few more years." -Rachel J., Sandpoint, ID

We'd love to hear if we've helped your pet. Share your story and it may be featured on our blog.


Sunday March 2, 2014

Customer Story: Smoke Alarm Spooks Louis

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“I was changing the batteries in the smoke alarm, and it triggered all the other alarms to beep. Louis was so scared that he jumped off the second floor balcony. I found him limping outside. He was a very lucky dog and only suffered a sprain. We had gotten an ASPCA Pet Health Insurance plan for such emergencies, and we were glad to have it. An extra fence has been put up on the balcony to help prevent this from ever happening again.” -Chloe B., Woodstock, VT

We'd love to hear if we've helped your pet. Share your story and it may be featured on our blog.