Pet Insurance Blog

Sunday March 1, 2015

Customer Story: Surgery Required for Thumbtack Removal

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“Buckley, our young Bichon, saw a piece of paper dangling from the wall and grabbed it before anyone could stop him. He then swallowed the thumbtack that fell with the paper. We rushed Buckley to the veterinarian for X-rays. He had to have surgery to remove the thumbtack and spent several days at the vet before returning home. As a result, we no longer keep anything close to the floor!” –Abby W., Staten Island, NY

We'd love to hear if we've helped your pet. Share your story and it may be featured on our blog.


Sunday February 15, 2015

Customer Story: Otis’s Dumpster-Diving Debacle

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“Otis got out of the house without our knowledge and got into a neighbor’s trash can that had been tipped over by the wind. His sides were bulging when my wife found him. She took Otis immediately to the emergency veterinary clinic. They had to induce vomiting multiple times, but he had no after effects, thankfully. We’ve never had pet insurance before, but we’re glad we do now!” –Norman H., Medford, MA

We'd love to hear if we've helped your pet. Share your story and it may be featured on our blog.


Friday November 7, 2014

Fiona's Mushroom Misfortune

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“I came home from training classes with two of my German Shepherds and another, Fiona, was laying in the hallway. I noticed Fiona didn’t get up as she usually would when we passed. She was lethargic and glassy-eyed with a very high heart rate. Apparently, Fiona had gotten into some mushroom residue left from when the lawn was mowed earlier in the day. I rushed her to the emergency veterinary hospital immediately.  She ended up vomiting a tremendous amount of grass and mushroom clumps, and her liver enzymes were very high. She returned to her normal self after a couple of days of IV therapy and medication.” –Deacon W., Bakersfield, CA

We'd love to hear if we've helped your pet. Share your story, and it may be featured on our blog.


Friday October 31, 2014

Customer Story: Rhys Snacked on Joint Supplements

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“We left the house, and our dog Rhys got hold of a brand new, 200-count tub of joint supplements. He ripped off the outer plastic cover, opened the lid, dragged it through the doggie door and devoured it in the yard. Luckily, we returned in time to stop him from consuming all of it. We went straight to our veterinarian’s office, where they called poison control. They also performed two liver profiles and induced vomiting.. We now make sure to doggie-proof the house when we leave.” – Madeline D., Fort Collins, CO

We'd love to hear if we've helped your pet. Share your story, and it may be featured on our blog.


Monday October 13, 2014

Pet First-Aid Prep

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Do you know what to do if your pet has an accident? These tips can help you be better prepared.

Set a plan – Ask your vet about an emergency protocol, especially if your clinic isn’t available 24/7.
Make a kit – Have a pet first-aid kit ready with gauze, non-stick bandage pads and tape, saline eye flush and other useful items.
Be careful – Handle an injured pet with caution. Even the sweetest dog or cat can act out when hurt. And try to stay calm, so you can think clearly and avoid upsetting your pet even more.

For more advice on what to do in an emergency, visit 101 Things You Didn’t Know Could Harm Your Pet.


Sunday October 5, 2014

Customer Story: Compassion for Ellie

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“I have had an ASPCA Pet Health Insurance plan for my dog, Ellie, for over a year. The customer service representatives have been extremely helpful and compassionate to our pet family. I currently have accident coverage for Ellie, and, thankfully, we have not had to use it that often. The claim forms are accessible online, and there are detailed instructions about how to complete and submit them. This makes the process very simple. Overall, I am highly satisfied and plan to upgrade my plan as soon as possible.” –Nancy S., Phoenix, AZ

We'd love to hear if we've helped your pet. Share your story, and it may be featured on our blog.


Friday September 19, 2014

Customer Story: Jack Survives House Fire

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“I was out of town when my house caught fire, and my neighbor had to break down the door to rescue my dog, Jack. My poor dog ran out of the house with smoke billowing behind him and buried his nose in the snow. 

Jack spent a week in the hospital followed by two months of oxygen therapy, but he is doing better. Something like this really helps you appreciate ASPCA Pet Health Insurance! My plan has been vital to helping us manage the medical bills.” –Patrick L., Brunswick, ME

We'd love to hear if we've helped your pet. Share your story and it may be featured on our blog.


Friday September 12, 2014

Customer Story: Arturo Ingested Gopher Bait

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“My husband buried gopher bait out in the backyard. Later on, he noticed that one of our dogs had been digging around where he buried the bait. We figured by the size of the hole that it had to have been Arturo, our Miniature Australian Shepherd, rather than our Lab. I took Arturo straight to our veterinarian's office, knowing he had an ASPCA Pet Health Insurance plan. If I had waited, I would not have seen any symptoms for 72 hours and by then it would have been too late. The veterinarian induced vomiting and found a glow to it, meaning that Arturo had definitely ingested the gopher bait. The veterinarian administered charcoal to Arturo several times over a 24-hour period, and my dog is now back to his rambunctious self.” Clarissa D., Red Bluff, CA

We'd love to hear if we've helped your pet. Share your story and it may be featured on our blog.


Sunday August 10, 2014

Customer Story: Pam's Alley Cat Antics

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“Pam, my indoor cat, and I live in an apartment with an alley in the back. Once Pam got out and ventured into the alley. Soon I heard a cat fight. I was so worried! Pam had been inside her whole life, and I didn’t know if she would be able to defend herself.

I rushed out into the alley, and I saw Pam hissing and pushing away a huge male cat. Luckily, I got Pam inside, but she kept licking her paw, and I could see it was bleeding. We went to the vet right away, and I was told Pam needed minor surgery.

I was very nervous about how much it would cost. I’d had an ASPCA Pet Health Insurance plan for Pam, but I hadn’t used it so far. Thank goodness for that policy!

After I paid the deductible, my pet insurance plan paid about 80% of the remainder. I would have been out several hundred dollars without it, and I don’t have that kind of money.

Pam has been lucky since then, but there is nothing like the reassurance I feel because she is covered. I will never have to choose between her health and money.” –Calista M., Calabasas, CA

We'd love to hear if we've helped your pet. Share your story and it may be featured on our blog.


Sunday June 29, 2014

Customer Story: Protecting Mom

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“I stepped outside with my dog Kyle one night and was surprised to get knocked down by a stranger waiting in the dark. Kyle leapt into action to keep me safe, chasing the man away after a short struggle.

Luckily, Kyle only suffered a minor back injury that was treated by my veterinarian the next day. I’m so thankful for my pup who protected his pet mom and happy to protect him with ASPCA Pet Health Insurance!” –Virginia P., St. Louis, MO

We'd love to hear if we've helped your pet. Share your story and it may be featured on our blog.


Sunday June 1, 2014

Customer Story: Vomiting Induced After Alex Ate a Fire Starter Log

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“I first bought Alex an ASPCA Pet Health Insurance plan after he ingested a bottle cap. This time we had left a fire starter log, the size of a candy bar, wrapped in a plastic bag and tucked under firewood on the hearth. We came to find ripped plastic on the floor, along with a little debris. We called animal poison control, and we were instructed on how to make Alex throw up. He vomited quite a bit initially and then carried on retching on and off through the night and into the morning. We took him to the veterinarian, where they took X-rays then gave him fluids and shots. We were also told to feed him a bland diet to help settle his stomach.” – Hannah W., Wheeling, WV

We'd love to hear if we've helped your pet. Share your story and it may be featured on our blog.


Sunday May 25, 2014

Customer Story: Quick Claim Turnaround Pleases Pet Parent

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“Most recently I had to submit two claims on my ASPCA Pet Health Insurance plans for my furry babies, as they were both injured on two separate occasions. I was very pleased with the quick turnaround and fantastic customer service! They guided me through the whole process, and I couldn't have felt more appreciated as a customer. I have no doubt that purchasing my ASPCA Pet Health Insurance plans was the best decision I have ever made!” –Annabelle W., Redding, CA

We'd love to hear if we've helped your pet. Share your story and it may be featured on our blog.


Sunday May 11, 2014

Customer Story: Pet Parent Saddened by Reeves Sudden Passing

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“My beloved Reeves passed away unexpectedly from a stroke. He was a 9-year-old Springer Spaniel and my sole companion for the first 8 years of his life. I have had an ASPCA Pet Health Insurance plan for a big portion of his life, and it provided added assistance in helping me make sure he always received the best of medical care. For instance, he had to have his ACL replaced, and he almost died when his stomach flipped. Reeves took a big piece of my heart when he passed away.” -Viktor R., Napa, CA

We'd love to hear if we've helped your pet. Share your story and it may be featured on our blog.


Sunday May 4, 2014

Customer Story: Fall from Deck Injures Chihuahua

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"We took our dogs with us to a lakefront cottage. One of our Chihuahuas jumped off the edge of the deck and seriously fractured her leg. After surgery, she spent 9 weeks in a cast, but she is now fine.

People are shocked when I tell them the cost of the entire treatment. We're thankful we had ASPCA Pet Health Insurance to help!" -Gary L, Bridgeport, CT

We'd love to hear if we've helped your pet. Share your story and it may be featured on our blog.


Sunday April 20, 2014

Customer Story: Tony Hurt His Eye Answering the Door

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“Tony was barking at the delivery man, and Tony ran into my knee on his way to the door. Later, he started pawing at his right eye, and he continued to be bothered by it through the night and into the next morning. We took him to the veterinarian to make sure he wasn’t doing any damage to his eye with his paw. After treatment, including eye drops, Tony is OK. We are glad to have an ASPCA Pet Health Insurance plan for Tony because he is a very active dog. A previous dewclaw accident, which resulted in surgery, prompted us to get it.” -Joe C., Winooski, VT

We'd love to hear if we've helped your pet. Share your story and it may be featured on our blog.


Sunday April 13, 2014

Customer Story: Roddy Broke a Tooth at the Beach

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“Roddy, my 13-year-old Scottish Terrier, has played on the beach since he was a puppy. He especially loves to chase soccer balls with children. One day a group of men were playing bocce and, having no idea that bocce balls are extremely heavy, Roddy swooped in, grabbed one and took off down the beach. In doing so, he broke a big molar. The broken tooth was removed under general anesthesia by breaking it into pieces and surgically removing them. Roddy came through the procedure fine, but the veterinary bills were in the hundreds of dollars. Roddy’s ordeal was a lot less painful for me with his ASPCA Pet Health Insurance plan covering most of the bill!” –Brooke R., Gloucester, MA

We'd love to hear if we've helped your pet. Share your story and it may be featured on our blog.


Sunday March 30, 2014

Customer Story: Vinnie Got Clipped by a Car

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“My daughter was visiting, and we were about to go for a walk. Typically, Vinnie will sit at the door waiting for a leash to be a clipped before he would go, but this time the door was slightly opened. He darted straight out after a cat across the street. In a blink, he had crossed the street, chasing the cat into the path of an oncoming vehicle with him just behind. The cat made it, but the vehicle clipped Vinnie. We scooped him up and took him to the emergency veterinary hospital. Luckily, there were no broken bones, just road rash in several places and a bleeding nail bed. I was so glad I had taken the time to invest in an ASPCA Pet Health Insurance plan for Vinnie.” –Audrey P., San Jose, CA

We'd love to hear if we've helped your pet. Share your story and it may be featured on our blog.


Sunday March 16, 2014

Customer Story: Charlie vs. Cans of Cat Food

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“I set a box of canned cat food inside the door, and I came back to find two cans mutilated and empty. Charlie, my dog, had lacerated his palate chewing the cans open. He then vomited for a day or two after that, but was luckily able to pass the metal remnants. We watched him carefully for any other signs of damage, and he is doing well today. It is such a help having an ASPCA Pet Health Insurance plan, and I preach its benefits to others.” –Sam G., Carson City, NV

We'd love to hear if we've helped your pet. Share your story and it may be featured on our blog.


Sunday March 2, 2014

Customer Story: Smoke Alarm Spooks Louis

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“I was changing the batteries in the smoke alarm, and it triggered all the other alarms to beep. Louis was so scared that he jumped off the second floor balcony. I found him limping outside. He was a very lucky dog and only suffered a sprain. We had gotten an ASPCA Pet Health Insurance plan for such emergencies, and we were glad to have it. An extra fence has been put up on the balcony to help prevent this from ever happening again.” -Chloe B., Woodstock, VT

We'd love to hear if we've helped your pet. Share your story and it may be featured on our blog.