August 2013

Pet Health Matters - Monthly Pet News from ASPCA Pet Health Insurance

Our office dogs and telecommuting cats are always around to brighten our day and remind us of the trust you place in us to help protect your pet. They're also experts at finding cozy napping spots around the office.

We wanted to introduce you to our furry officemates with a fun trivia sweepstakes on Facebook! Start by matching the office pet with his or her favorite thing. Then check out their full profiles on Facebook (and stay tuned for more).

Enter Now

Prize courtesy of the ASPCA Pet Health Insurance program.
Sweepstakes ends Aug. 28, 2013. No purchase necessary. See official rules here.

Working like a dog

International Assistance Dog Week is Aug. 4-10, and we'd like to recognize the remarkable animals who work hard to help their humans. There are quite a few jobs these pups, horses and cats perform:

Leading the blind.
Guide dogs were first trained in Germany for veterans who lost their sight in World War I. In 1999, miniature horses also started to be trained as guide animals.

Listening in.
Hearing dogs alert the deaf or hearing impaired to sounds like smoke alarms, doorbells, phones, alarms, a baby's cry and even their own names.

At your service.
Service dogs work with people who have impaired movement. These pups help by picking things up, pushing wheelchairs and turning on lights, among other tasks.

There are also seizure alert dogs and cats who can detect oncoming seizures, as well as social/therapy animals who provide emotional support. These can be dogs, cats, horses or any good-natured animals.

Do you have a story about an assistance animal?
Share it with us on Facebook.

What's on deck for September?

September is National Pet Health Insurance Month! Tune in for tips on traveling with your pet.

Recently Fetched

Honey has a lot to be smiling about! In fact, her pet parent Emily R. also has a Facebook page dedicated to happy Honey. Share a photo of your pet on our Facebook page or on Twitter!

Pet Speak: A Customer's Story*

“My Golden Retriever began her life as a diamond in the rough. She started as a lonely shelter dog and blossomed into a well-trained professional assistance dog. Her story is inspiring!

My ASPCA Pet Health Insurance plan allows me to care for my furry daughter, best friend and diabetes alert dog in the way she deserves to be treated. We now take care of each other, and with this insurance, I don't have to worry about whether I can afford her care.

That's a huge relief to both of us!”

— Sarah M., Ocean City, MD

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Pet Training Tips

Your pet may not need the extensive training of an assistance animal, but teaching basic commands and etiquette can be important. These tips can help you get started.

  • Rely on rewards.
    Using rewards rather than reprimands can be more effective and enjoyable for you and your pet.

  • Be consistent.
    Promote learning and avoid confusion by being consistent. For instance, always use the same commands.

  • Take baby steps.
    Training takes time. Be patient and follow your pet's ability and pace.

Our friends at the ASPCA® have more advice on training your dog or your cat at their website.

Here, kitty, kitty!

Your cat will come running for tasty homemade tuna crackers.


  • 6 oz. undrained tuna

  • 1 cup cornmeal

  • 1 cup flour

  • 1/3 cup water

Roll into 1/4-inch pieces

Bake on a greased cookie sheet at 350° for 20 minutes

Get a Form

Have a claim? Download a form with your account information filled in at the Member Center.

Member Center

Visit the Member Center to check on claims, update information and see your plan details.

Multiple Pet Discount

New pet? Find out about our 10% multiple pet discount by calling 1-866-204-6764.

Group Discounts

Ask us how your company can sign up for a group discount on our plans. Call 1-866-204-6764.

Share Your Story

We'd love to hear if we've helped your pet. Share your story and it may be featured on Facebook.

Photo Friday

Submit a photo of your furry friend and it might be selected for Photo Friday on our blog and Facebook.

Tell a Friend

Let your friends know how we can help them care for their pets. Tell them now.


Conditions discussed in this e-newsletter are not necessarily covered by every ASPCA Pet Health Insurance plan. Please review your individual policy for specifics by visiting the Member Center online at or call our customer service line at 1-866-204-6764.

This newsletter is not intended to provide advice on individual pet health or behavioral matters or to substitute for consultation with a veterinary doctor.

*While the above testimonial may include examples of recent claim payouts, reimbursement is subject to the terms and conditions of your plan. Identifying information has been changed.