December 2011

As we wrap up 2011, we thought it would be fun to look at top pet names, claims, and holiday gift ideas for your pet. We also wanted to congratulate our Team ASPCA runners who ran their hearts out to support the ASPCA. And, most importantly, we'd like to wish you and your pet a wonderful holiday season and a happy New Year!

Most Common Claims  

This year, we received more claims for annual wellness exams than any other claim — 49,391 at last count! It's great to know so many pet parents are looking after their pets' health. Remember, both our Level 3 and 4 plans cover wellness care.

For dogs, we saw the most claims for cancerous or unspecified growths. Ear infections, gastrointestinal issues, and skin irritations weren't far behind. The most common injury claim we received was for bite wounds.

Gastrointestinal issues and cancerous or unspecified growths were also near the top of the list for cats. Other feline claims we received often included lymphoma, vomiting, chronic renal failure, and diabetes.

We work hard to make the claims process as easy as possible. For instance, we don't require a diagnosis for reimbursement or ask your veterinarian to sign the claim form. You can also track your claims easily online at the Member Center.

Going Above and Beyond in 2011

We were excited to run with Team ASPCA in the 2011 Dodge Rock 'n' Roll Los Angeles Half-Marathon on October 30. Best of all, we raised $15,550 to help the ASPCA® continue its lifesaving work! Our team members trained hard to complete the 13.1 miles — some for the very first time. Everyone in the company also got involved, hosting many fundraisers and fun events in the office the last couple months.

It was all worth it, especially since our efforts will help the ASPCA give deserving animals a second chance in the New Year and beyond. Check out Team ASPCA's website to learn more about this training and fundraising program, and see how you can join in an upcoming race.

Holiday Gifts
for Your Pet

Holiday Squeaker Mat from the ASPCA

Squeaker Mat

Entertain your pup with a plush and squeaky holiday mat.

Buy Online

Fling-ama-String from the ASPCA


Exercise your kitty with a crazy string-flinging machine.

Buy Online

Organic Bath Products from the ASPCA

Royal Treatment Italian Pet Spa

Give your pet the royal treatment with organic bath products.

Buy Online

See more gift ideas for your pet at our blog or shop the ASPCA Online Store.

  What's Tops in Pet Names?  

Here are the 5 most popular names for the dogs and cats we protected in 2011.

Is your pet's name on the list?

1. Bella

2. Max

3. Buddy

4. Lucy

5. Bailey

Some of the more surprising names in our top 100 included Gizmo, Luna, and Bruno.

We're proud to protect them all! See more names at our blog.

Pet Speak: A Customer’s Story*  

On Christmas morning, my Border Collie mix, Norman, who is usually very healthy began to vomit. I rushed him to the emergency clinic where he was admitted for the night. I spent my entire Christmas Day worrying about him. I also thought of the expense, but remembered that I had ASPCA Pet Health Insurance.

When I picked him up the next day, he was OK, but the bill was $1,100. Merry Christmas! Luckily, I submitted my forms and a nice check came soon in the mail. I was really happy I was reimbursed so quickly, especially at that time of year.

— Darlene B., Norfolk, CT

Share your story!

This newsletter is not intended to provide advice on individual pet health or behavioral matters or to substitute for consultation with a veterinary doctor.

*While the above testimonial may include examples of recent claim payouts, reimbursement is subject to the terms and conditions of your plan. Identifying information has been changed.

This is not a complete description of all coverage terms, conditions, exclusions and limitations. Your plan will have a full description of the scope and limitations of coverage. All plans may not be available in all states. Rates and coverage subject to change. Issuance of coverage is subject to underwriting.

ASPCA Pet Health Insurance is underwritten by the United States Fire Insurance Company and administered by Petsmarketing, Agency, Inc., a subsidiary of the Hartville Group, Inc. The Hartville Group, Inc. is a licensed strategic partner of the ASPCA. In exchange for use of the ASPCA ® trademarks, the ASPCA is paid a royalty fee of up to 10% of the purchase price, with a minimum of $1.95 million to be recognized over at least three years.

© 2011, The Hartville Group, Inc. ASPCA Logo, Copyright 2011, ASPCA®. All Rights Reserved.