Customer Community

Thanks for being part of the ASPCA Pet Health Insurance family! We're always looking for ways to make our service to you even better, which is why we've created these valuable customer tools and resources.

Member Center

Track the status of your pet insurance claims, update your information, choose our “Go Paperless!” option, and more at our free Member Center.

Claim Form

Download our pet insurance claim form now. It's a PDF file, so you'll need Adobe Acrobat to open it. Not sure how to file a claim? Learn more.

Tell a Friend

Help us spread the word by telling your friends and family how they can save on their veterinary bills with our pet insurance.

ASPCA Pet Insurance Pays for Pioneering Treatment

During routine pre-surgery testing for an abscessed tooth, Tony's* veterinarian discovered dangerously high levels of calcium in his blood. Further testing revealed that Tony had a nodule on his thyroid causing it to over-function.

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Online Help Center

If you have questions about your pet insurance coverage, you can look for answers quickly and easily online at the Help Center. Can't find the answer you need? Ask us a question and one of our friendly representatives will email you the answer.

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* Tony's name has been changed to protect the privacy of the pet and pet parent.

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This product is brought to you by the Hartville Group, Inc., a strategic partner of the ASPCA^®. Through your support of this product, the ASPCA^® will receive up to 10% of the purchase price with a minimum of $1.6 million to be recognized over at least five years. Royalty payments made to ASPCA are not based on the purchase of insurance policies, but rather sales generated under the ASPCA trademark.

This is not a complete description of all coverage terms, conditions and exclusions. See coverage terms for a full description of the scope and limitations of coverage. The plan may not be available in all states. Rates and coverage subject to change. Issuance of coverage is subject to underwriting.

Plans are underwritten by the United States Fire Insurance Company and administered by Petsmarketing Insurance.com Agency, Inc., a subsidiary of the Hartville Group, Inc.

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Customer Community

Member Center

Claim Form

Tell a Friend

ASPCA Pet Insurance Pays for Pioneering Treatment

Online Help Center

Pet Insurance

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