Chihuahua laying on a pillow

“I was changing the batteries in the smoke alarm, and it triggered all the other alarms to beep. Louis was so scared that he jumped off the second floor balcony. I found him limping outside. He was a very lucky dog and only suffered a sprain. We had gotten an ASPCA Pet Health Insurance plan for such emergencies, and we were glad to have it. An extra fence has been put up on the balcony to help prevent this from ever happening again.” -Chloe B., Woodstock, VT

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Customer Stories

German Wirehaired Pointer smiling

“Mercury is 8 years old, but he still gets hungry for the unusual. I had a sequined blouse hanging on a hanger on a doorknob, and he devoured the front half of the shirt. We rushed him to our veterinarian. They took an X-ray and found that he would need surgery to remove the blouse. During the surgery, our veterinarian found a tumor on Mercury’s kidney and removed it right away. It was good that we an ASPCA Pet Health Insurance plan for Mercury! He is now happy and healthy again.” -Melanie R., Willows, CA

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Customer Stories

Golden Retriever laying with a tennis ball

“Otis jumped out of an open window to chase a group of wild turkeys that often go through our yard. Otis landed on his behind and froze. I picked him up and took him straight to the veterinary emergency clinic. I noticed that he was bleeding while we were in the waiting room. The deep puncture probably came from landing on a rock. There was also quite a bit of swelling that had to come down before X-rays could be done. 

After a long recovery, Otis is wagging and chasing his tail again. I am happy to have an ASPCA Pet Health Insurance plan for Otis, especially for the unexpected.” -Avery N., Morris, CT

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Customer Stories

French Bulldog laying on a blanket

“I was over at a friend’s house, and we were playing a little game of kick ball gently in the living room using a yoga ball. The ball went directly into the face of Sally, my French Bulldog, and her eye turned red and puffy. Our veterinarian discovered that the accident had caused a corneal ulcer. It took a week for Sally to recover, and we are much more careful around balls.

Our ASPCA Pet Health Insurance plan has helped out a lot, and I wish that I had gotten it sooner. I could have used it for usual puppy things and the time Sally stepped on a bee.” -Cara P., Bridgeville, CA

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Customer Stories

Dog sitting on grass

“There was a bowl of leftover Chinese takeout food on the counter that contained mostly onions. We do not know how Keaton got it off the counter, but we found the bowl empty and on the floor. We know onions are highly toxic, so we rushed him to the veterinary clinic. They induced vomiting, and out came a bowl-sized amount of onions.” -Tyler S., Elkridge, MD

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Customer Stories

“My daughter was visiting, and we were about to go out. Typically, Vinnie will sit at the door waiting for a leash to be a clipped before he would go, but this time the door was slightly opened. He darted straight out after a cat across the street. In a blink, he had crossed the street, chasing the cat into the path of an oncoming vehicle with him just behind. The cat made it, but the vehicle clipped Vinnie. We scooped him up and took him to the emergency veterinary clinic. Luckily, there were no broken bones, just road rash in several places and a bleeding nail bed. I was so glad I had taken the time to invest in an ASPCA Pet Health Insurance plan for Vinnie.” -Audrey P., San Jose, CA

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Customer Stories

Dog on a cushion

"Our Chihuahua, Sophie Marie, was frantically looking for the stool she uses to get on and off on the bed, and I leaned over to show her were it was. We bumped heads, and Sophie Marie fell backward. She first hit the stool and then the floor. The next morning she showed signs of lameness, and I took her to her veterinarian. Our collision caused a sprain that kept Sophie Marie from her regular activity for 4 to 5 weeks. It was hard to keep her still for that long, but Sophie Marie is now back to normal." -Linda D., Medford, NJ

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pet parents

dog with quills in nose

"During a hike, Autumn took off barking towards the base of a tree. She quickly returned with a full face of quills from a porcupine. We were an hour away from the car, and by the time we arrived at the emergency vet clinic, the waiting room was full. So I decided to go home and call our mobile veterinarian. Autumn was anesthetized, and they used pliers to take out each quill. The veterinarian prescribed antibiotics, and Autumn looked like herself again by the next day. These accidents can happen, and I was glad I had ASPCA Pet Health Insurance!" -Mindy H., Brattleboro, VT

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Customer Stories

“We were giving our dogs a bath, when Violet put her foot over the drain and her toenails went through the holes. When Violet tried to get out of the tub, several of her nails snapped off. She was bleeding pretty badly, so we rushed her to the emergency veterinary hospital. She was sedated, given antibiotics and her foot was sterilized and wrapped. I was thankful for Violet’s ASPCA Pet Health Insurance plan!” –Elaine K., Scranton, PA

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Customer Stories

two toy poodles

"I live in an apartment complex with my two Toy Poodles, Paris and Milan. I was taking them out for their last potty break of the evening when Milan sniffed a small fertilizer pellet. Milan started making a noise like a reverse sneeze, almost like she was gasping for air. I looked up her nose and spied the pellet. We immediately went to the emergency animal clinic. They used an instrument much like a pair of tweezers to pull out the pellet and then flushed her nose. I have always been very happy with my ASPCA Pet Health Insurance plan. I never want to think about cost when it comes to the care of my pets." -Angela C., Flagstaff, AZ

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Customer Stories

WELCOME,
PET PARENTS!

As we’re dedicated to making a difference for pets, we want to keep you informed about pet health topics and your ASPCA Pet Health Insurance plan. Our blog will provide you with fresh, interesting and informative topics—from pet health tips and customer stories, to the latest industry news and a Pet Parent Q&A column. Most of all, we encourage you to share comments and join the discussion!

Meet the Author

Julia H.

Social Media Coordinator

Pet Parent to:

Lucy, a 7-year-old rescued Golden Retriever/Chow Chow mix

Blog Guidelines

While we’ll strive to present all viewpoints on this blog, comments will be reviewed before posting. Offensive or inappropriate language, off-topic remarks and comments containing personal policy information will not be featured.

Also, conditions discussed in this blog aren’t necessarily covered by every ASPCA Pet Health Insurance plan. For full coverage terms, conditions and exclusions, please refer to your plan.

As always, if you have a question about your plan, call us at 1-866-204-6764.

*Note: While these testimonials may include examples of recent claims payouts, reimbursement is subject to the terms and conditions of your plan. Identifying information has been changed.