A Pet Parent Asks: 
Three months ago, we sadly had to put our dog to sleep. However, at that time, we did not realize that euthanasia could be covered by our insurance. I just discovered this when I was getting in touch to have him removed from our coverage. Is it still possible to get reimbursed?

ASPCA Pet Health Insurance Answers:
Please accept my condolences. I know there are few things in life more difficult than losing a pet.

We understand that when something happens to a pet, your first thoughts are about caring for your pet and your family instead of filling out insurance forms. Therefore, all customers have 180 days from the date of service to file a claim. For an ASPCA Pet Health Insurance claim form, click here.

Also, all of our plans allow for end of life coverage. Please refer to your individual policy for specifics.
 
You can submit the completed form to us by mail, fax or email (you’ll find the contact information on the claim form). You also must submit a copy of the invoice from your veterinarian, but your veterinarian does not need to sign the form.

Call us if you have more questions at 1-866-204-6764.

Pet Parent Q&A is a regular column that answers customer questions in an effort to educate others. This is not a forum to receive responses to specific inquiries. Please call Customer Service at 1-866-204-6764 or email cservice@aspcapetinsurance.com for immediate assistance.

 

Tags: , , ,

Hartville Group News & Info

WELCOME,
PET PARENTS!

As we’re dedicated to making a difference for pets, we want to keep you informed about pet health topics and your ASPCA Pet Health Insurance plan. Our blog will provide you with fresh, interesting and informative topics—from pet health tips and customer stories, to the latest industry news and a Pet Parent Q&A column. Most of all, we encourage you to share comments and join the discussion!

Meet the Author

Julia H.

Social Media Coordinator

Pet Parent to:

Lucy, a 7-year-old rescued Golden Retriever/Chow Chow mix

Blog Guidelines

While we’ll strive to present all viewpoints on this blog, comments will be reviewed before posting. Offensive or inappropriate language, off-topic remarks and comments containing personal policy information will not be featured.

Also, conditions discussed in this blog aren’t necessarily covered by every ASPCA Pet Health Insurance plan. For full coverage terms, conditions and exclusions, please refer to your plan.

As always, if you have a question about your plan, call us at 1-866-204-6764.

*Note: While these testimonials may include examples of recent claims payouts, reimbursement is subject to the terms and conditions of your plan. Identifying information has been changed.