A Pet Parent Asks:
Three months ago, we sadly had to put our dog to sleep. However, at that time, we did not realize that euthanasia could be covered by our insurance. I just discovered this when I was getting in touch to have him removed from our coverage. Is it still possible to get reimbursed?
ASPCA Pet Health Insurance Answers:
Please accept my condolences. I know there are few things in life more difficult than losing a pet.
We understand that when something happens to a pet, your first thoughts are about caring for your pet and your family instead of filling out insurance forms. Therefore, all customers have 180 days from the date of service to file a claim. For an ASPCA Pet Health Insurance claim form, click here.
Also, all of our plans allow for end of life coverage. Please refer to your individual policy for specifics.
You can submit the completed form to us by mail, fax or email (you’ll find the contact information on the claim form). You also must submit a copy of the invoice from your veterinarian, but your veterinarian does not need to sign the form.
Call us if you have more questions at 1-866-204-6764.
Pet Parent Q&A is a regular column that answers customer questions in an effort to educate others. This is not a forum to receive responses to specific inquiries. Please call Customer Service at 1-866-204-6764 or email firstname.lastname@example.org for immediate assistance.