A Pet Parent Asks:
What is Continuing Care coverage and how do I add it to my policy?
ASPCA Pet Health Insurance Answers:
Like most pet insurance, our base protection limits coverage for long-term or chronic conditions to keep premiums lower. However, you can get extra protection for ongoing conditions with our inexpensive Continuing Care coverage option.
Ongoing conditions are illnesses or injuries that occur in one plan period and need care in subsequent plan periods. Without Continuing Care, ongoing conditions are not covered unless 180 days have passed since cure and last treatment. If you select Continuing Care, you'll enjoy uninterrupted coverage of these conditions.
Here’s an example: Let’s say your pet develops allergies in one plan period. If you did not select Continuing Care, treatment for allergies would not be covered after your plan renews. With Continuing Care, you would enjoy uninterrupted coverage for your pet’s allergy treatments after renewal up to the incident and lifetime limits.
Continuing Care can be added to Levels 2, 3, or 4 starting at $7.22 per month for dogs and $5.56 per month for cats. It reimburses 80% of usual and customary covered charges after a low $100 annual deductible per pet, up to the incident and lifetime limits, separate from your base coverage deductible and plan limits. It can be added to your plan when you first enroll or by calling customer service prior to your renewal date.
We believe Continuing Care is the best option in the industry for covering ongoing conditions. With Continuing Care you know exactly how much coverage is available for these conditions.
For help, contact Customer Service at 1-866-204-6764.
Pet Parent Q&A is a regular column that answers customer questions in an effort to educate others. This is not a forum to receive responses to specific inquiries. Please call Customer Service at 1-866-204-6764 or email firstname.lastname@example.org for immediate assistance.