Fiona’s Mushroom Misfortune

“I came home from training classes with two of my German Shepherds and another, Fiona, was laying in the hallway. I noticed Fiona didn’t get up as she usually would when we passed. She was lethargic and glassy-eyed with a very high heart rate. Apparently, Fiona had gotten into some mushroom residue left from when the lawn was mowed earlier in the day. I rushed her to the emergency veterinary hospital immediately.  She ended up vomiting a tremendous amount of grass and mushroom clumps, and her liver enzymes were very high. She returned to her normal self after a couple of days of IV therapy and medication.” –Deacon W., Bakersfield, CA

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Customer Stories

Rhys Snacked on Joint Supplements

“We left the house, and our dog Rhys got hold of a brand new, 200-count tub of joint supplements. He ripped off the outer plastic cover, opened the lid, dragged it through the doggie door and devoured it in the yard. Luckily, we returned in time to stop him from consuming all of it. We went straight to our veterinarian’s office, where they called poison control. They also performed two liver profiles and induced vomiting.. We now make sure to doggie-proof the house when we leave.” – Madeline D., Fort Collins, CO

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Customer Stories

Big Reimbursements for Sick Kitties

“I am very grateful to have ASPCA Pet Health Insurance for three of my cats. It is a relief to know that if and when my cats get sick, the costs will be more manageable. Knowing they have insurance makes treatment decisions much easier. My kitties have gotten sick in the past—luckily nothing too serious—and a big portion of the claims were covered. Thank you!” –Josie C., Frederick, MD

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Customer Stories

Quick Reimbursement in an Emergency

“I recently needed to file a claim for our dog Jasper because he had an accident and was hospitalized for four days. Jasper is now recovering very nicely at home. I cannot say enough about the consistent and excellent service that I received from the people at the ASPCA Pet Health Insurance program while our claim was being processed. Being a claims adjuster myself, I am very familiar with the process, and I could not have been in better hands! I am very grateful for the quick reimbursement.  Thank you so very, very much.” –Gretchen R., Fresno, CA

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Customer Stories

Queenie Improving After Surgery

“I want to thank the folks at the ASPCA Pet Health Insurance program. They are a credit to the insurance profession. I have been grateful to have a pet insurance plan during these hard times with my dog, Queenie. She recently had surgery and is starting to improve. My veterinarian also thinks highly of ASPCA Pet Health Insurance!” –Celia G., Scranton, PA

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Customer Stories

Compassion for Ellie

“I have had an ASPCA Pet Health Insurance plan for my dog, Ellie, for over a year. The customer service representatives have been extremely helpful and compassionate to our pet family. I currently have accident coverage for Ellie, and, thankfully, we have not had to use it that often. The claim forms are accessible online, and there are detailed instructions about how to complete and submit them. This makes the process very simple. Overall, I am highly satisfied and plan to upgrade my plan as soon as possible.” –Nancy S., Phoenix, AZ

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Customer Stories

Grateful for Compassionate Calls

“I just wanted to express my appreciation for everything the folks at the ASPCA Pet Health Insurance program have done. I just added a new pet to my policy, which I previously purchased for my dog, Bucky, who passed away a few months ago. My claims were handled very fairly, and I was very appreciative when I received calls to see how Bucky was doing after surgery. I even received a sympathy call when he passed away. I didn’t expect that from an insurance company!” –Florence M., Pittsburgh, PA

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Customer Stories

Jack Survives House Fire

“I was out of town when my house caught fire, and my neighbor had to break down the door to rescue my dog, Jack. My poor dog ran out of the house with smoke billowing behind him and buried his nose in the snow. 

Jack spent a week in the hospital followed by two months of oxygen therapy, but he is doing better. Something like this really helps you appreciate ASPCA Pet Health Insurance! My plan has been vital to helping us manage the medical bills.” –Patrick L., Brunswick, ME

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Customer Stories

Arturo Ingested Gopher Bait

“My husband buried gopher bait out in the backyard. Later on, he noticed that one of our dogs had been digging around where he buried the bait. We figured by the size of the hole that it had to have been Arturo, our Miniature Australian Shepherd, rather than our Lab. I took Arturo straight to our veterinarian's office, knowing he had an ASPCA Pet Health Insurance plan. If I had waited, I would not have seen any symptoms for 72 hours and by then it would have been too late. The veterinarian induced vomiting and found a glow to it, meaning that Arturo had definitely ingested the gopher bait. The veterinarian administered charcoal to Arturo several times over a 24-hour period, and my dog is now back to his rambunctious self.” Clarissa D., Red Bluff, CA

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Customer Stories

Support for Malcolm’s Maladies

“Our beloved Malcolm was blind and had diabetes, which required much care. We had help each step of the way thanks to his ASPCA Pet Health Insurance plan. The customer service folks went above and beyond my expectations. It means the world to people like me who consider our pets part of the family.” –Lynne V., Bolingbrook, IL

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Customer Stories

WELCOME,
PET PARENTS!

As we’re dedicated to making a difference for pets, we want to keep you informed about pet health topics and your ASPCA Pet Health Insurance plan. Our blog will provide you with fresh, interesting and informative topics—from pet health tips and customer stories, to the latest industry news and a Pet Parent Q&A column. Most of all, we encourage you to share comments and join the discussion!

Meet the Author

Julia H.

Social Media Coordinator

Pet Parent to:

Lucy, an 8-year-old rescued Golden Retriever/Chow Chow mix

Blog Guidelines

While we’ll strive to present all viewpoints on this blog, comments will be reviewed before posting. Offensive or inappropriate language, off-topic remarks and comments containing personal policy information will not be featured.

Also, conditions discussed in this blog aren’t necessarily covered by every ASPCA Pet Health Insurance plan. For full coverage terms, conditions and exclusions, please refer to your plan.

As always, if you have a question about your plan, call us at 1-866-204-6764.

*Note: While these testimonials may include examples of recent claims payouts, reimbursement is subject to the terms and conditions of your plan. Identifying information has been changed.