White Chihuahua sitting

“Most recently I had to submit two claims on my ASPCA Pet Health Insurance plans for my furry babies, as they were both injured on two separate occasions. I was very pleased with the quick turnaround and fantastic customer service! They guided me through the whole process, and I couldn't have felt more appreciated as a customer. I have no doubt that purchasing my ASPCA Pet Health Insurance plans was the best decision I have ever made!” –Annabelle W., Redding, CA

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Customer Stories

German Shepherd mix in snow

“My dog, Morgan, has been covered by an ASPCA Pet Health Insurance plan for several years. He was 9 when we signed on, and he was covered all along until he passed away at 14. I felt everyone behind my ASPCA Pet Health Insurance plan has bent backwards to help with claims and payments, and customer service was always thoughtful and helpful. I recommend ASPCA Pet Health Insurance to anyone looking to buy pet insurance.” -Emma W., Soledad, CA

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Customer Stories

Wet dog

“My beloved Reeves passed away unexpectedly from a stroke. He was a 9-year-old Springer Spaniel and my sole companion for the first 8 years of his life. I have had an ASPCA Pet Health Insurance plan for a big portion of his life, and it provided added assistance in helping me make sure he always received the best of medical care. For instance, he had to have his ACL replaced, and he almost died when his stomach flipped. Reeves took a big piece of my heart when he passed away.” -Viktor R., Napa, CA

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Customer Stories

Chihuahua on a beach

"We took our dogs with us to a lakefront cottage. One of our Chihuahuas jumped off the edge of the deck and seriously fractured her leg. After surgery, she spent 9 weeks in a cast, but she is now fine.

People are shocked when I tell them the cost of the entire treatment. We're thankful we had ASPCA Pet Health Insurance to help!" -Gary L, Bridgeport, CT

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Customer Stories

Tired Golden Retriever

"My dog, Woodrow, is a 6-year-old Golden Retriever who is our baby! One night, the sound of Woodrow vomiting awakened me. This happened a couple times, and he looked white and pale. I immediately called our 24-hour animal hospital and took Woodrow in. He had to have surgery for gastric dilatation volvulus (GDV), which is a life-threatening condition where the stomach becomes distended with gas and twists on itself, kinking important blood vessels in the abdomen that leads to shock. His stomach was rotated back and then tacked to the abdominal wall to prevent this from happening in the future. It took Woodrow a month or more to get back to his regular self. All the stars must have lined up for Woodrow that night! Thank goodness he sleeps upstairs with us and that the hospital had a surgeon on-call. And, finally, thanks to Woodrow’s ASPCA Pet Health Insurance plan that reimbursed much of our costs!” –Johnny H., Muttontown, NY

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Customer Stories

Airedale sitting on a beach

“Tony was barking at the delivery man, and Tony ran into my knee on his way to the door. Later, he started pawing at his right eye, and he continued to be bothered by it through the night and into the next morning. We took him to the veterinarian to make sure he wasn’t doing any damage to his eye with his paw. After treatment, including eye drops, Tony is OK. We are glad to have an ASPCA Pet Health Insurance plan for Tony because he is a very active dog. A previous dewclaw accident, which resulted in surgery, prompted us to get it.” -Joe C., Winooski, VT

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Customer Stories

Scottish Terrier sitting on deck

“Roddy, my 13-year-old Scottish Terrier, has played on the beach since he was a puppy. He especially loves to chase soccer balls with children. One day a group of men were playing bocce and, having no idea that bocce balls are extremely heavy, Roddy swooped in, grabbed one and took off down the beach. In doing so, he broke a big molar. The broken tooth was removed under general anesthesia by breaking it into pieces and surgically removing them. Roddy came through the procedure fine, but the veterinary bills were in the hundreds of dollars. Roddy’s ordeal was a lot less painful for me with his ASPCA Pet Health Insurance plan covering most of the bill!” –Brooke R., Gloucester, MA

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Customer Stories

Black and white Boston Terrier

“I am so thankful for ASPCA Pet Health Insurance. They were so wonderful through the time I had my previous dog, Betsy, and that is why I now have a plan for my Boston Terrier, Tiara. I greatly appreciated the sympathy card and condolence call following Betsy’s passing. It helped calm me when I was so upset.” –Jamie P., Wilmington, DE

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Customer Stories

Min Pin sitting

“My daughter was visiting, and we were about to go for a walk. Typically, Vinnie will sit at the door waiting for a leash to be a clipped before he would go, but this time the door was slightly opened. He darted straight out after a cat across the street. In a blink, he had crossed the street, chasing the cat into the path of an oncoming vehicle with him just behind. The cat made it, but the vehicle clipped Vinnie. We scooped him up and took him to the emergency veterinary hospital. Luckily, there were no broken bones, just road rash in several places and a bleeding nail bed. I was so glad I had taken the time to invest in an ASPCA Pet Health Insurance plan for Vinnie.” –Audrey P., San Jose, CA

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Customer Stories

Sleeping Beagle

“For the last few years, Sasha’s ASPCA Pet Health Insurance plan has provided support through a number of health events. Most recently, our 12-year-old Beagle almost died from acute liver failure. We are grateful for the support, the huge payment for her care and the help with Sasha’s end of life expenses. All the customer service folks I've dealt with over the years have been caring, friendly and professional. I plan to enroll my future pets in ASPCA Pet Health Insurance plans, and I have referred numerous friends and family members.” -Daniel L., Prescott, AZ

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Customer Stories

WELCOME,
PET PARENTS!

As we’re dedicated to making a difference for pets, we want to keep you informed about pet health topics and your ASPCA Pet Health Insurance plan. Our blog will provide you with fresh, interesting and informative topics—from pet health tips and customer stories, to the latest industry news and a Pet Parent Q&A column. Most of all, we encourage you to share comments and join the discussion!

Meet the Author

Julia H.

Social Media Coordinator

Pet Parent to:

Lucy, a 7-year-old rescued Golden Retriever/Chow Chow mix

Blog Guidelines

While we’ll strive to present all viewpoints on this blog, comments will be reviewed before posting. Offensive or inappropriate language, off-topic remarks and comments containing personal policy information will not be featured.

Also, conditions discussed in this blog aren’t necessarily covered by every ASPCA Pet Health Insurance plan. For full coverage terms, conditions and exclusions, please refer to your plan.

As always, if you have a question about your plan, call us at 1-866-204-6764.

*Note: While these testimonials may include examples of recent claims payouts, reimbursement is subject to the terms and conditions of your plan. Identifying information has been changed.