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ASPCA Pet Health Insurance

April 2013

Pet Health Matters - Monthly Pet News from ASPCA Pet Health Insurance

Join us in celebrating with our friends at the ASPCA,® which is celebrating its 147th anniversary this month. Submit a photo on Facebook of your pet sporting the ASPCA's signature color for your chance to win a $100 gift certificate!

Our honorary office dog Lincoln shows off his orange for the ASPCA.

Enter Now

Sweepstakes ends April 29, 2013. No purchase necessary. See official rules.

Vet Visits and Your Pet

World Veterinary Day is April 27, and we'd like to thank veterinarians for all their hard work. Unfortunately, veterinary visits have been declining during tougher economic times, and not all pets are getting the care they need. Here are a few things to keep in mind when it comes to the vet and your pet.

1. Avoid putting off a call or visit. Veterinarians report seeing pets when they're three days sicker these days.+ That waiting time can make a pet's condition more difficult to treat.

2. Don't rely on "Dr. Google." The Internet can be useful, but it shouldn't be a substitute for your vet. An exam by a doctor who knows your pet's history can mean more accurate treatment and a better prognosis.

3. Have a backup plan. Know where to go in case your pet gets hurt or sick after regular clinic hours. Our Veterinary Locator tool can help you find emergency clinics in your area.

Remember, your plan covers visits to any licensed veterinarian in the US or Canada, including emergency clinics as well as specialists.

Recently Fetched

Congratulations to Jessica F. for wining our Love Story Sweepstakes with touching words that many of us can relate to:

“We got Tito during a very hard time in my life, and I like to think that he saved me. And there is no other love than a dog's to pull you through even the darkest days.”

Pet Speak: A Customer's Story*

“My wife and I have 5 beautiful cats! We're committed to maintaining their health, so we take them to the vet frequently for necessary care. We also carry your pet insurance, so we can rest easy knowing that if a major illness or accident were to occur, our cats would be able to receive needed treatment — without financial worry.

We've already benefited financially, not to mention mentally and emotionally, from ASPCA Pet Health Insurance. Thank you!”

— Jason C., Hopewell, NJ

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Ease Your Next Vet Visit

Vet visits can be stressful for cats, especially if they're not used to leaving the comforts of home. These tips can help make the next visit easier for your kitty.

  • Get your cat used to the carrier by leaving it open in your house.

  • Take your cat for rides in the carrier to other places besides the vet.

  • Bring along your cat's favorite treats, toys and blanket.

  • Reward good behavior at the vet with praise, treats and petting.

  • Stay calm during the exam to encourage the same from your cat.

If your cat (or dog) has an extreme dislike of veterinary visits, talk to your vet about techniques that might make future visits more relaxing.

Like us on Facebook and check out our blog for more useful tips like these.

Get a Form

Download claim forms pre-filled with your account information at the Member Center.

Member Center

Curious about a claim? Need to update information? Just sign into the Member Center.

Multiple Pet Discount

If you're adding a pet to your family, call 1-866-204-6764 to learn about this discount.

Photo Friday

How cute is your furry friend? Submit a photo Submit a photo for Photo Friday on Facebook and our blog.

Share Your Story

If we've helped your pet, share your story and it might be featured on Facebook.

Tell a Friend

Do your friends know about the benefits of our coverage? Tell them now.

Customer Service | Member Center | Tell a Friend | Claim Form | Share Your Story | Pet Health Library | Contact Us

Conditions discussed in this e-newsletter are not necessarily covered by every ASPCA Pet Health Insurance plan. Please review your individual policy for specifics by visiting the Member Center online at or call our customer service line at 1-866-204-6764.

This newsletter is not intended to provide advice on individual pet health or behavioral matters or to substitute for consultation with a veterinary doctor.

*While the above testimonial may include examples of recent claim payouts, reimbursement is subject to the terms and conditions of your plan. Identifying information has been changed.

This is not a complete description of all coverage terms, conditions, and limitations; see your plan for a full description. Issuance of coverage is subject to underwriting. Discounts are subject to eligibility requirements. Specific products, features, and discounts may vary and may not be available in all states. Rates and coverage subject to change.

ASPCA Pet Health Insurance is underwritten by the United States Fire Insurance Company and administered by Petsmarketing Agency, Inc., a subsidiary of the Hartville Group, Inc. ASPCA does not offer insurance. Through a strategic licensing agreement, in exchange for use of ASPCA trademarks, the ASPCA is paid a royalty fee of up to 10% of the purchase price, with a minimum of $1.95 million to be recognized over at least three years.

© 2013, The Hartville Group, Inc. ASPCA Logo, Copyright 2013, ASPCA®. All Rights Reserved.