Pet Insurance Blog

Sunday March 1, 2015

Customer Story: Surgery Required for Thumbtack Removal

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“Buckley, our young Bichon, saw a piece of paper dangling from the wall and grabbed it before anyone could stop him. He then swallowed the thumbtack that fell with the paper. We rushed Buckley to the veterinarian for X-rays. He had to have surgery to remove the thumbtack and spent several days at the vet before returning home. As a result, we no longer keep anything close to the floor!” –Abby W., Staten Island, NY

We'd love to hear if we've helped your pet. Share your story and it may be featured on our blog.


Sunday February 22, 2015

Customer Story: Denver Learns Not to Tangle with Cords

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“A bungee cord was lying on the table, and there was some exposed wire between the cover and the hook. All of a sudden, our cat Denver cried out and began running in circles and then under the couch. Evidently, he had chewed the cord and scratched the inside of his mouth. We took Denver to the veterinarian’s office so they could sedate him and examine his mouth. Luckily, it was only a scratch, and he was given antibiotics. It took 3 days for Denver to return to normal. We are very happy to have pet insurance!” –Sarah I., Greenwich, CT

We'd love to hear if we've helped your pet. Share your story and it may be featured on our blog.


Sunday February 15, 2015

Customer Story: Otis’s Dumpster-Diving Debacle

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“Otis got out of the house without our knowledge and got into a neighbor’s trash can that had been tipped over by the wind. His sides were bulging when my wife found him. She took Otis immediately to the emergency veterinary clinic. They had to induce vomiting multiple times, but he had no after effects, thankfully. We’ve never had pet insurance before, but we’re glad we do now!” –Norman H., Medford, MA

We'd love to hear if we've helped your pet. Share your story and it may be featured on our blog.


Sunday February 8, 2015

Customer Story: Belle’s Recovery from Mouth Cancer

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“Belle was recently diagnosed with a cancerous tumor in her mouth and had to have all but two teeth extracted. I have submitted four claims so far for Belle and have received my reimbursements within two weeks. I've spoken with representatives a couple times with questions and each time they were courteous and knowledgeable, and they voiced compassion and concern for Belle. My girl is on the road to recovery, and there has been no recurrence of the tumor so far. The small monthly fee is well worth it as I could never have afforded the surgery and aftercare necessary to keep her alive and well. Thank you to the caring folks at the ASPCA Pet Health Insurance program!” –Charlotte S., Potsdam, NY

We'd love to hear if we've helped your pet. Share your story and it may be featured on our blog.


Sunday February 1, 2015

Customer Story: Coverage for All Stages of Life

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“I have had an ASPCA Pet Health Insurance plan for three years now, and I cannot say one bad thing about it. I have used it over and over for my 10-year-old cat and my two 2-year-old cat. I adopted my 10-year-old when he was 8 and added him to the insurance without any issues, which is great because I had no idea of his previous medical history. I have recommended ASPCA Pet Health Insurance to many people and will continue to do so. Thank you for helping me provide my boys with the best medical care possible!” –Damien M., York, PA

We'd love to hear if we've helped your pet. Share your story and it may be featured on our blog.


Sunday January 25, 2015

Customer Story: Sully’s Sudden Illness

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“We lost our beloved Welsh Corgi 6 months ago. He became very ill very quickly and had to undergo multiple tests over a number of days. X-rays and blood tests revealed nothing unusual, but an ultrasound showed an abscess in his liver that was probably masking a tumor. Because of his age and overall physical condition, we determined that euthanasia was the best option. I did not even consider the cost of any of the tests or treatments at the time. We just wanted to do what was best for our dog. I was pleased we had an ASPCA Pet Health Insurance plan after the credit card bill arrived with all of the veterinary charges. The loss of our beloved Sully was hard enough. At least the bills were manageable thanks to our pet insurance plan.” –Yolanda K., Eureka, CA

We'd love to hear if we've helped your pet. Share your story and it may be featured on our blog.


Sunday January 18, 2015

Customer Story: Focusing on What’s Important

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“I am very glad I have an ASPCA Pet Health Insurance plan. When Carolina became ill, I was able to focus on what was truly important, her medical care and our time together, not the cost of the care. Carolina has since passed away, and now my elder cat Seneca is facing the typical challenges many older cats experience. Again, I can focus on providing her quality care and our time together. I depend on our ASPCA Pet Health Insurance plan.” –Sheryl B., Roanoke, VA

We'd love to hear if we've helped your pet. Share your story and it may be featured on our blog.


Friday November 7, 2014

Fiona's Mushroom Misfortune

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“I came home from training classes with two of my German Shepherds and another, Fiona, was laying in the hallway. I noticed Fiona didn’t get up as she usually would when we passed. She was lethargic and glassy-eyed with a very high heart rate. Apparently, Fiona had gotten into some mushroom residue left from when the lawn was mowed earlier in the day. I rushed her to the emergency veterinary hospital immediately.  She ended up vomiting a tremendous amount of grass and mushroom clumps, and her liver enzymes were very high. She returned to her normal self after a couple of days of IV therapy and medication.” –Deacon W., Bakersfield, CA

We'd love to hear if we've helped your pet. Share your story, and it may be featured on our blog.


Friday October 31, 2014

Customer Story: Rhys Snacked on Joint Supplements

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“We left the house, and our dog Rhys got hold of a brand new, 200-count tub of joint supplements. He ripped off the outer plastic cover, opened the lid, dragged it through the doggie door and devoured it in the yard. Luckily, we returned in time to stop him from consuming all of it. We went straight to our veterinarian’s office, where they called poison control. They also performed two liver profiles and induced vomiting.. We now make sure to doggie-proof the house when we leave.” – Madeline D., Fort Collins, CO

We'd love to hear if we've helped your pet. Share your story, and it may be featured on our blog.


Friday October 24, 2014

Customer Story: Big Reimbursements for Sick Kitties

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“I am very grateful to have ASPCA Pet Health Insurance for three of my cats. It is a relief to know that if and when my cats get sick, the costs will be more manageable. Knowing they have insurance makes treatment decisions much easier. My kitties have gotten sick in the past—luckily nothing too serious—and a big portion of the claims were covered. Thank you!” –Josie C., Frederick, MD

We'd love to hear if we've helped your pet. Share your story, and it may be featured on our blog.


Sunday October 12, 2014

Customer Story: Queenie Improving After Surgery

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“I want to thank the folks at the ASPCA Pet Health Insurance program. They are a credit to the insurance profession. I have been grateful to have a pet insurance plan during these hard times with my dog, Queenie. She recently had surgery and is starting to improve. My veterinarian also thinks highly of ASPCA Pet Health Insurance!” –Celia G., Scranton, PA

We'd love to hear if we've helped your pet. Share your story, and it may be featured on our blog.


Sunday October 5, 2014

Customer Story: Compassion for Ellie

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“I have had an ASPCA Pet Health Insurance plan for my dog, Ellie, for over a year. The customer service representatives have been extremely helpful and compassionate to our pet family. I currently have accident coverage for Ellie, and, thankfully, we have not had to use it that often. The claim forms are accessible online, and there are detailed instructions about how to complete and submit them. This makes the process very simple. Overall, I am highly satisfied and plan to upgrade my plan as soon as possible.” –Nancy S., Phoenix, AZ

We'd love to hear if we've helped your pet. Share your story, and it may be featured on our blog.


Friday September 26, 2014

Customer Story: Grateful for Compassionate Calls

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“I just wanted to express my appreciation for everything the folks at the ASPCA Pet Health Insurance program have done. I just added a new pet to my policy, which I previously purchased for my dog, Bucky, who passed away a few months ago. My claims were handled very fairly, and I was very appreciative when I received calls to see how Bucky was doing after surgery. I even received a sympathy call when he passed away. I didn’t expect that from an insurance company!” –Florence M., Pittsburgh, PA

We'd love to hear if we've helped your pet. Share your story, and it may be featured on our blog.


Friday September 19, 2014

Customer Story: Jack Survives House Fire

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“I was out of town when my house caught fire, and my neighbor had to break down the door to rescue my dog, Jack. My poor dog ran out of the house with smoke billowing behind him and buried his nose in the snow. 

Jack spent a week in the hospital followed by two months of oxygen therapy, but he is doing better. Something like this really helps you appreciate ASPCA Pet Health Insurance! My plan has been vital to helping us manage the medical bills.” –Patrick L., Brunswick, ME

We'd love to hear if we've helped your pet. Share your story and it may be featured on our blog.


Friday September 12, 2014

Customer Story: Arturo Ingested Gopher Bait

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“My husband buried gopher bait out in the backyard. Later on, he noticed that one of our dogs had been digging around where he buried the bait. We figured by the size of the hole that it had to have been Arturo, our Miniature Australian Shepherd, rather than our Lab. I took Arturo straight to our veterinarian's office, knowing he had an ASPCA Pet Health Insurance plan. If I had waited, I would not have seen any symptoms for 72 hours and by then it would have been too late. The veterinarian induced vomiting and found a glow to it, meaning that Arturo had definitely ingested the gopher bait. The veterinarian administered charcoal to Arturo several times over a 24-hour period, and my dog is now back to his rambunctious self.” Clarissa D., Red Bluff, CA

We'd love to hear if we've helped your pet. Share your story and it may be featured on our blog.


Friday September 5, 2014

Customer Story: Support for Malcolm's Maladies

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“Our beloved Malcolm was blind and had diabetes, which required much care. We had help each step of the way thanks to his ASPCA Pet Health Insurance plan. The customer service folks went above and beyond my expectations. It means the world to people like me who consider our pets part of the family.” –Lynne V., Bolingbrook, IL

We'd love to hear if we've helped your pet. Share your story and it may be featured on our blog.


Sunday August 17, 2014

Customer Story: Scout's Spleen Removal

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“I have had my Beagle, Scout, covered with an ASPCA Pet Health Insurance plan for the past eight years. I recommend this insurance to anyone who has a pet, as it has been extremely helpful from the beginning. Last year, Scout became sick and needed to have his spleen removed. It was an expensive procedure, and I ended up getting reimbursed just about everything I paid. I don't have any children, but I consider Scout to be my baby. I feel better having him being covered with the ASPCA Pet Health Insurance.” –Melanie V., Cranston, RI

We'd love to hear if we've helped your pet. Share your story and it may be featured on our blog.


Sunday August 10, 2014

Customer Story: Pam's Alley Cat Antics

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“Pam, my indoor cat, and I live in an apartment with an alley in the back. Once Pam got out and ventured into the alley. Soon I heard a cat fight. I was so worried! Pam had been inside her whole life, and I didn’t know if she would be able to defend herself.

I rushed out into the alley, and I saw Pam hissing and pushing away a huge male cat. Luckily, I got Pam inside, but she kept licking her paw, and I could see it was bleeding. We went to the vet right away, and I was told Pam needed minor surgery.

I was very nervous about how much it would cost. I’d had an ASPCA Pet Health Insurance plan for Pam, but I hadn’t used it so far. Thank goodness for that policy!

After I paid the deductible, my pet insurance plan paid about 80% of the remainder. I would have been out several hundred dollars without it, and I don’t have that kind of money.

Pam has been lucky since then, but there is nothing like the reassurance I feel because she is covered. I will never have to choose between her health and money.” –Calista M., Calabasas, CA

We'd love to hear if we've helped your pet. Share your story and it may be featured on our blog.


Sunday August 3, 2014

Customer Story: Mayslie's Battle with Breast Cancer

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“Our Mayslie, a Katrina dog, developed a mammary lump. When it was removed, pathology showed it was cancerous. A year later, another lump appeared. We had that one removed also, only to find it was a different type of tumor. We are so grateful for her ASPCA Pet Health Insurance plan, which has reimbursed us for both surgeries, as well as tests and X-rays. We are retired and on a limited budget. Thanks to her ASPCA Pet Health Insurance plan, we could have Mayslie taken care of promptly and properly! Our other two ‘kids’ are fine, but we are prepared just in case!” –Louise R., Oroville, CA

We'd love to hear if we've helped your pet. Share your story and it may be featured on our blog.