My Pet Insurance App

INTRODUCING THE

My Pet Insurance App


The ASPCA Pet Health Insurance app is a convenient way to submit claims and manage your pet insurance account right from your phone. There’s a lot you can do with this app:

Learn more about each of these features below or download the app now.


submit claims from the vet's office

Submit Your Claims

You can submit your claims right from the app even before you leave your veterinary clinic. Just open the app, enter some information about what happened, and add a photo of your invoice. It’s the quickest way to get your claims to us, which means we can start working on them sooner.

Track the Status Your Claims

Once you’ve submitted a claim, you can track its status using the app any time. You can check and see if we’ve received it and when it is completed. If you have more than one pet covered with us, you can filter claims by each of your pets.

Pay Bills and View Billing History

You can make a payment any time using the My Pet Insurance app. You can also look up your billing history if you ever have a question about when or how much you paid in the past.

Find a Nearby Vet Clinic

Our Vet Finder can help you locate a veterinary clinic near you. You can search using your current location or by Zip Code. This can be helpful if your pet needs immediate care and your regular veterinary clinic is not open or far away. You can also use it to look for veterinarians in your area for a new pet.

Plus, you can save a veterinary clinic to your favorites. This way you can add it to future claims easily.

Keep in mind you have the freedom to use any licensed veterinarian in the US or Canada with our pet insurance. This includes emergency animal hospitals and veterinary specialists, such as cardiologists, dermatologists, ophthalmologists, and oncologists.

Save Vet Address

Download today!

Sign Up for Direct Deposit

If you have a question about what’s covered by your plan, you can check your policy information for answers. In the My Pet Insurance app, you can view your account number along with your pet’s name, breed, age, and a link to their coverage details. If you have coverage for more than one pet, you’ll see them all listed here.

Review Your Pet and Policy Information

You can make a payment any time using the My Pet Insurance app. You can also look up your billing history if you ever have a question about when or how much you paid in the past.

Look Up Answers to Frequently Asked Questions

Have a question about your coverage or something else about our service? Browse our list of frequently asked questions in the My Pet Insurance app. If it’s something we get asked a lot, you may be able to find it there. If not, you can always reach out to us through the app.

Get in Touch with Us

We have a dedicated customer satisfaction team who are happy to answer your questions and help you in any way they can. Our friendly representatives are pet parents too. They understand what our customers are going through when they’re dealing with a sick or injured pet. We’re proud to say that we get lots of compliments about this team.

"The care the staff took concerning [our dog] was amazing. They always asked of his condition. I am thrilled at the ease of a claim, love your staff and thank you for your concerns." - Customer review on Trustpilot

Update Your Contact Information

We want to make it as easy as possible for you to change your contact information if you move, get a new phone number, or switch your email address. Simply open the app and enter your new contact details. You can do it any time—on your couch or while you’re waiting in a line at the store.

Add a New Pet

If you’ve welcomed a new pet in the family or decided it’s time to cover all of your four-legged family members, you can add them to your plan easily with the My Pet Insurance app. We’ll include them under the same account number for your convenience.

We’ll also factor in our 10% multiple pet discount. It applies to your base plan premium for every pet after the one with the highest premium.

Access Poison Control

If your pet eats something bad for them, nibbles on the leaves of a toxic plant, or gets exposed to harmful chemicals, such as pesticides or household cleaners, you can contact poison control right from the app. Just click the Poison Control icon in the app to get in touch with experts who can provide immediate assistance.

Download the My Pet insurance app today!

Not a customer yet? You can use the app to get a free pet insurance quote or contact our friendly representatives who can answer questions and help you enroll in coverage that’s right for you and your pet.