We are experiencing higher than normal call volume, so your wait time may be longer than usual. Please visit the Member Center for instant, up-to-date information about your payments, claims, and account information.


Customer Satisfaction

Monday to Friday, 9:00am – 6:00pm EST

 1-866-204-6764
 Email Service

If you need to cancel your policy please email us at cservice@aspcapetinsurance.com and advise the reason for cancelation.


Services for Veterinary Staff

Monday to Friday, 9:00 am – 5:00 pm

 1-877-738-2677
 Email Vet Services

For additional information, please visit the Veterinary Resource Center FAQ page.


For Media Professionals

 1-234-231-1830
 Email Media


Fax Info

 1-866-888-2497 - Service
 1-866-888-2495 - New Claims