We are experiencing higher than normal call volume, so your wait time may be longer than usual. Please visit the Member Center for instant, up-to-date information about your payments, claims, and account information.

Customer Satisfaction

Monday to Friday, 9:00am – 6:00pm EST

 Email Service

If you need to cancel your policy please email us at cservice@aspcapetinsurance.com and advise the reason for cancelation.

Services for Veterinary Staff

Monday to Friday, 9:00 am – 5:00 pm

 Email Vet Services

For additional information, please visit the Veterinary Resource Center FAQ page.

For Media Professionals

 Email Media

Fax Info

 1-866-888-2497 - Service
 1-866-888-2495 - New Claims