trusted name, trusted coverage

On ConsumerAffairs, we are:

  • Rated 4.6 Stars
  • Named Best for Older Pets
  • Ranked 5 Stars in Over 70% of Reviews

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  • Pet's name cannot be blank.
  • Pet's name must only be letters and numbers.

see why pet parents love us

Don’t just take our word for it, see what happy pet parents are saying on ConsumerAffairs.

why our pet insurance?

As a strategic partner of the ASPCA® since 2006, we’re committed to providing reliable, affordable, and trustworthy coverage so our pets can live happier, healthier, longer lives.

  • 30 day money-back guarantee*

  • Manage your account online 24/7

  • Visit any licensed vet in US or Canada

  • 10% multi-pet discount for each additional pet

FAQs frequently asked questions

Here's how the process works:

  1. Take your pet for treatment
  2. Pay your vet bill
  3. Submit a claim to get reimbursed!

Your insurance can be used for treatment at any veterinary clinic in the U.S. or Canada, including treatment from specialists and emergency care facilities.

We reimburse up to 90, 80, or 70% of your vet bill, depending on the reimbursement percentage you select.

You can have reimbursements directly deposited into your bank account or receive them as checks in the mail.

We work hard to process your claims and reimburse you as quickly as possible. On average, it takes 14-16 business days to completely process a claim.

You can choose a deductible of $100, $250, or $500. Our deductible is annual, so after you meet the deductible amount you select, you won’t have to satisfy it again until your next 12-month plan period. You do not have to satisfy your deductible before you can be reimbursed for preventive care if you add preventive coverage to your plan.

Yes. You can enroll multiple pets at one time or add pets later. Every pet will have an individual policy and premium. You’ll get a 10% discount on the base plan premium for each additional pet you insure with us.

We will never cancel or downgrade your pet’s coverage because of age or health. You will see an increase in your premium as your pet gets older.

You can choose to be billed monthly or annually. Payment will be due on the day of the month that your plan became effective. No matter which billing frequency you select, payments can be made online or through automatic bill pay with your checking account.

All coverage will start on the 15th day after the policy effective date.

Cat resting on owner's lap by window