Frequently Asked Questions
About Our Program
Members can cover their pets for injuries, illnesses, preventive care, chronic conditions, hereditary and congenital conditions, alternative therapies, and behavioral issues. Learn more about our plans.
Premiums will depend on a few factors, including the coverage chosen, zip code, and the breed, species and age of a pet.* Members can customize their deductible and reimbursement percentage (sometimes called co-insurance) to fit their budget. Plus, they can save 10% on the base plan premium for every pet they insure in addition to our 10% multiple pet discount for each additional pet. Please note that rates and discounts may vary by state.
No. Employees who enroll will have an individual policy with a premium that’s determined by their plan choice, zip code, and the breed, species, and age of their pet. Employees are eligible for a discount, where available, on their premium when a qualified group, such as an employer, adds our benefit.
Employees calling us to enroll or for questions about their plan can reach us from 8 a.m. to 9 p.m. EST Monday through Friday | 9 a.m. to 5 p.m. EST Saturday | 11 a.m. to 3 p.m. EST Sunday.
About Implementing Our Program
We will provide a co-branded online portal for your members to view their discounted rate and enroll. We’ll also provide a banner with content and a dedicated URL, an electronic welcome flyer and content you may use for other electronic member communications. We can also provide print brochures and educational guides for your annual conventions.
Implementation is easy, and you decide when to get started. With our turnkey program we can have you up and running in no time. Contact us today to learn more.
We work hard to make the process as easy as possible for you. Fill out our short form, and we’ll contact you with more information for your group’s program. We’ll then take care of the implementation.
No, there are no minimum enrollment requirements and there are no minimum participation requirements.