Customer Community

Thanks for joining our pack of responsible pet parents! We're always looking for ways to make our service to you even better, which is why we've created these valuable customer tools and resources.

Member Center

Submit and track the status of your pet insurance claims, update your information and more at our free Member Center.

Claim Form

You can submit claims any time in the Member Center or download our pet insurance claim form to email, fax , or mail it to us.

 Paw Prints

Get pet health and safety information, expert veterinary advice, and more at Paw Prints. Visit this resource for pet parents now.

Pet Health Matters: ASPCA Pet Health Insurance Monthly Pet News

Your pet’s well-being is important to us. That is why we offer Pet Health Matters—a monthly e-newsletter for customers, featuring timely topics in pet health information, tips for keeping your pet in top shape and stories from animal lovers like you. Read the Latest